Module 4: Overview | Empathy and Observations

 

Module 4: Empathy and Observations

Learning Objectives

Upon successful completion of this lesson, students will be able to:

  • Explain the first step of Design Thinking
  • Create teams for the project
  • Define what a beginner's mindset is and how it applies to empathy
  • Practice the 5 steps of Design Thinking
  • Practice observation skills

Overview

We've had an overview of the 5 steps of Design Thinking (DT), articulated when we are at our best, and have had opportunities to work with a number of different classmates on projects and presentations.

It's time to focus on the first step of Design Thinking: Empathy. Without it we cannot understand what the needs of our users are. Empathy takes courage to listen, observe, and connect. Sometimes Empathy takes practice, too.  

Well, based on your Idea Journal Observations, it is time to decide on which problem we should solve.  To help understand the process, we will complete an activity in class that will allow us to use all 5 steps of DT so we will be ready to use them for our project. 

Complete Before Class

  READ

  • Characteristics of Innovators: Empathy
  • Design of Everyday Things Chapter 2: The Psychology of Everyday Actions

  WATCH

  • Design Thinking: Empathy

  SUBMIT

  •  Perusall Annotations: DOET Chapter 2 – The Psychology of Everyday Actions

During Class

  IN CLASS LECTURE

  •  Decide on problem

  IN CLASS ACTIVITY

  • Review Idea Journal
  • New City
  • Team formation

Complete After Class

  AFTER CLASS DISCUSSION

  • Norman Doors

    LOOKING AHEAD

  • Listening Skills 

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